California Privacy Policy

Safe & Secure

Woodside Hospitality Group Ltd. and its affiliated hotels (the "Company" or "we") have developed this privacy policy out of respect for the privacy of our customers, visitors to our website, job applicants, and employees and representatives of other businesses. This policy describes the personal information we collect, use, and disclose about individual consumers and applicants who visit or interact with this website, visit any of our offices, stores, facilities or locations, purchase or inquire about any of our products or services, contract with us to provide services, apply for a position of employment, or otherwise interact or do business with us. This privacy policy only applies to individuals who reside in the state of California.

Whenever you visit our website, we will collect some information from you automatically simply by you visiting and navigating through this site, and some voluntarily when you submit information using a form on the website, enroll in or subscribe to our newsletter or marketing communications, request information, or use any of the other interactive portions of our website. Through this website, we will collect information that can identify you and/or your activity.

Additionally, whenever you communicate, interact or do business with us, whether online or at any of our physical locations or facilities, or whether you are contracted to perform services for us or apply for a position of employment, we will be collecting personal information from you or about you in the course of our interaction or dealings with you.

This policy does not apply to our current and former employees and their family members, dependents, and beneficiaries; if you are a California resident who is a current or former employee of the Company or a family member, dependent, or beneficiary of any of our current or former employees, you may request access to our Employee Privacy Policy by sending an email to privacy@woodsidehg.com.

Collection of Personal Information and Sensitive Personal Information

Based on your specific transactions and interactions with us or our website, we will or may collect, and we have in the last 12 months collected, the following categories of personal information about you. For each category of information, the categories of third parties and service providers to whom we have disclosed the information in the last 12 months are referenced by a letter that coincides with the letter in the list of categories of service providers and third parties that follows soon after this table.

Category	Examples	Disclosed in Last 12 Months to	Sold or Shared in Last 12 Months to	Retention Period
Personal Identifiers	Name, alias, social security number, driver’s license or state identification card number, date of birth, company name.	A, B, C, D, E, F, G, H, I, J, K, L, M, N, O, P	Not Sold or Shared	Duration of relationship with customer plus 4 years. If you are a job applicant and are hired by the Company, then name will be retained permanently, and the rest will be retained for duration of employment plus 6 years. If you are not hired, this data will be retained for 4 years from when position is filled or the date we receive your information, whichever is longer.
Contact Information	Home, postal or mailing address, email address, home phone number, cell phone number.	A, B, C, D, E, F, G, H, I, J, K, L, M, N, O, P	Not Sold or Shared	Duration of relationship with customer plus 4 years. If you are a job applicant and are hired by the Company, this will be retained permanently. If you are not hired, this data will be retained for 4 years from when position is filled or the date we receive your information, whichever is longer.
Account Information	Username and password for Company accounts and systems (including where a job applicant or candidate must create an account to apply for a job), and any required security or access code, password, security questions, or credentials allowing access to your Company accounts.	J	Not Sold or Shared	Username, password or security code: while in use + up to 1 year.
Protected Classifications	Gender, gender identity, age, disability, familial status.	A, B, C, D, F, I, L, M, O	Not Sold or Shared	Duration of relationship with customer plus 4 years. This data is not collected from or about job applicants (unless required by law or government contract).
Commercial Transactional Data	Credit card information, information regarding services provided, including dates of stay, reservation history, event dates, event type, booking group, description of event, event activities, meeting room set up, food and beverage needs.	A, D, E, F, K, L, M, N, O	Not Sold or Shared	Duration of relationship with customer plus 4 years.
Internet Network and Computer Activity	Date and time of your visit to this website; webpages visited; links clicked on the website; browser ID; browser type; device ID; operating system; form information downloaded; domain name from which our site was accessed; and cookies;	D, F, J	Sold to F Shared with F	4 years
Geolocation Data	IP address.	F	Sold to F Shared with F	4 years
Visual, Audio or Video Recordings	Your image when recorded or captured in surveillance camera footage or pictures of you taken on our premises or at our events or that you share with us; audio recordings of calls as disclosed to you at the time of the call.	J, M	Not Sold or Shared	Surveillance video – 90 days; the rest of this category is retained for 6 years or the duration of our relationship with you plus 6 years.
Pre-Hire Information	Information gathered on job applicants as part of background screening and reference checks, pre-hire drug test results, information recorded in job interview notes by persons conducting job interviews for the Company, information contained in candidate evaluation records and assessments, information in work product samples you provided, and voluntary disclosures by you.	G, H, I	Not Sold or Shared	If hired, this data will be retained for duration of employment plus 6 years. If not hired, it will be retained for 4 years from when position is filled or the date we receive your information, whichever is longer.
Employment and Education History	Information contained in job applicants’ resumes regarding educational history, information in transcripts or records of degrees, vocational certifications obtained, and information regarding prior job experience, positions held, and when permitted by applicable law your salary history or expectations.	G, H, I	Not Sold or Shared	If hired, this data will be retained for duration of employment plus 6 years. If not hired, it will be retained for 4 years from when position is filled or the date we receive your information, whichever is longer.
Facility & Systems Access Information	Information identifying you, if you accessed our secure company facilities, systems, networks, computers, and equipment, and at what times, using keys, badges, fobs, login credentials, or other security access method.	J	Not Sold or Shared	4 years
Inferences	Based on analysis of your activity on the website, we may develop inferences regarding your interest in purchasing our products and/or services. For job applicants, based on analysis of the personal information collected, we may develop inferences regarding job applicants’ predispositions, behavior, attitudes, intelligence, abilities, and aptitudes for purposes of recruiting and hiring assessments and decisions.	D, F, I	Not Sold or Shared	Duration of our relationship with you plus 4 years. Job Applicants: If hired, this data will be retained for duration of employment plus 6 years. If not hired, it will be retained for 4 years from when position is filled or the date we receive your information, whichever is longer.

Of the above categories of Personal Information, the following are categories of Sensitive Personal Information the Company may collect from or about consumers or applicants:

Personal Identifiers (social security number, driver’s license or state identification card number)
Account Information (your Company account log-in, in combination with any required security or access code, password, or credentials allowing access to the account)
Geolocation Data (IP address)

Personal information does not include:

Publicly available information from government records.
Information that a business has a reasonable basis to believe is lawfully made available to the general public by the consumer or applicant, or from widely distributed media.
Information made available by a person to whom the consumer or applicant has disclosed the information if the consumer or applicant has not restricted the information to a specific audience.
Deidentified or aggregated information.

We may collect your personal information from the following sources:

You the consumer or job applicant, when you visit the website and voluntarily submit information through forms on the website or social media, when you visit any of our hotels or physical locations, when you purchase or inquire about any of our services, or when you apply for a position of employment
Our employees, vendors, suppliers, guests, visitors, other consumers, and customers based on your interactions with them (if any)
We utilize cookies to automatically collect information about our website visitors
Surveillance cameras at our physical locations
Credit and consumer reporting agencies
HR support vendors
Recruiters
Staffing agencies
Social media platforms
Company-issued computers, electronic devices, and vehicles
Company systems, networks, software applications, and databases you log into or use
Company systems, networks, software applications, and databases you log into or use in the course of applying for a position with the Company, interacting with our website, or otherwise interacting with us in any other capacity, including from vendors the Company engages to manage or host such systems, networks, applications or databases
Personal references and former employers (if you are a job applicant)
Schools, universities, or other educational institutions which you attended (if you are a job applicant)
From friends, family, or colleagues who choose to email you job postings that they think you may be interested in from our application platform or careers page

We may disclose, sell, or share your personal information to the following categories of service providers, contractors, or third parties:

Financial institutions
Government agencies
CRM companies
Marketing support vendors and vendors that support managing or hosting the website
Transaction support vendors (e.g., check guaranty, payment processors)
Data analytics and online advertising vendors
Recruiting firms and/or staffing agencies
Consumer reporting agencies or credit reporting agencies
Talent acquisition management systems, and other vendors providing services for purposes of our human resources information system (HRIS) and management of job applicant data and recruiting process
Security and risk management vendors, including IT, cybersecurity, and privacy vendors and consultants
Corporate customers (meaning an entity, as opposed to a natural person, that purchases any of our services)
Property management systems
Booking solutions providers and reservation systems
Travel agencies
Revenue management systems
Background check vendors

We may collect your personal information for the following business purposes:

To fulfill or meet the purpose for which you provided the information.
To assist with booking new services with hotels, restaurants, spas, or other business outlets on our properties.
To assist with editing or servicing existing booking services with hotels, restaurants, spas, or other business outlets on our properties.
To assist with providing services to consumers while on our properties at our hotels, restaurants, spas, or other business outlets.
To assist with post departure of booked services with hotels, restaurants, spas, or other business outlets on our properties.
To market and promote future booking of services with hotels, restaurants, spas, or other business outlets on our properties and affiliated properties.
To process, complete, and maintain records on transactions.
To retain personal preferences and enable guest loyalty recognition
To retain your selection for Text/email opt in/opt out to ensure customers who opted out are not sent any text/email marketing messages.
To schedule, manage and keep track of customer appointments.
To maintain records of when customers decline a service or sale.
To communicate with you and respond to consumer inquiries, including requests for information, customer support online, phone calls, and in-hotel inquiries.
To provide interest-based and targeted advertising.
To contact you by email, telephone calls, mail, SMS, or other equivalent forms of communication regarding updates or informative communications related to the functionalities, services, or other information you requested or asked the Company to provide to you.
To improve user experience on our website.
To understand the demographics of our website visitors.
To detect security incidents.
To debug, identify, and repair errors that impair existing intended functionality of our website.
To protect against malicious or illegal activity and prosecute those responsible.
To verify and respond to consumer requests.
To prevent identity theft.

JOB APPLICANT PURPOSES:

To fulfill or meet the purpose for which you provided the information. For example, if you share your name and contact information to apply for a job with the Company, we will use that Personal Information in connection with your candidacy for employment.
To comply with local, state, and federal law and regulations requiring employers to maintain certain records.
To evaluate, make, and communicate decisions regarding your job application and candidacy for employment.
To obtain and verify background check and references.
To communicate with you regarding your candidacy for employment.
To evaluate and improve our recruiting methods and strategies.
To engage in lawful monitoring of job applicant activities and communications when they are on Company premises, or utilizing Company internet and WiFi connections, computers, networks, devices, software applications or systems.
To engage in corporate transactions requiring review or disclosure of job applicant records subject to non-disclosure agreements, such as for evaluating potential mergers and acquisitions of the Company.
To evaluate, assess, and manage the Company’s business relationship with vendors, service providers, and contractors that provide services to the Company related to recruiting or processing of data from or about job applicants.
To improve job applicant experience on Company computers, networks, devices, software applications or systems, and to debug, identify, and repair errors that impair existing intended functionality of our systems.

We may disclose your personal information for any one or more of the business purposes identified above.

We do NOT and will not sell or share your personal information in exchange for monetary consideration.
However, we may sell or share some of your information to third parties for other valuable consideration, as noted in the table above.

We may sell or share your personal information for the following business purposes:

To provide interest-based and targeted advertising.
To market and promote future booking of services with hotels, restaurants, spas, or other business outlets on our properties.

Other than these exceptions, we do not and will not disclose your personal information to any third party in exchange for monetary or other valuable consideration or share your personal information for cross-context behavioral advertising.

Notice of Right of California Residents to Opt-Out of the Selling and Sharing of Your Information

While we do not sell or share your personal information in exchange for money, we may sell or share your personal information for other valuable consideration.You have the right to tell us NOT to sell or share your personal information.You have the full and free right to opt-out of our disclosure of your personal information to any third parties where the disclosure constitutes "selling" or "sharing" as defined by the California Privacy Rights Act. You may exercise your right to opt-out without fear of discrimination for doing so. To opt-out of our selling or sharing of your information, meaning, we will not disclose your information to third parties for any monetary or other valuable consideration, you can do any of the following:

Click HERE to be taken to an online opt-out submission form.
Visit any Woodside Hospitality Group Ltd. location in California to request a paper opt-out submission form.
You can use a Global Privacy Controls (GPC) signal. Woodside Hospitality Group Ltd. will process opt-out preferences from GPC signals, which are in formats commonly used and recognized by businesses, such as an HTTP field header, as requests to opt-out of sale or sharing. The GPC signal opt-out will only apply to the browser you are using on your device; it will not apply to other browsers and/or devices to which GPCs are not activated or to offline sales.
If you are unable to submit an opt-out through any of the above methods, please call our toll-free privacy line at 888-605-0528 for assistance and a representative will assist in meeting your needs.

You can have an authorized agent submit a request on your behalf. To submit an opt-out through use of an authorized agent, you must provide that agent with written permission signed by you to submit an opt-out on your behalf, except when using an opt-out preference signal. The authorized agent may call our toll-free privacy line at 888-605-0528 to make the opt-out request and for directions for submitting the proof of authorization and the authorized agent’s proof of identification to the Company. We maintain the right to deny any request from an authorized agent that does not submit sufficient proof that they have been authorized by you to act on your behalf.

A request to opt-out need not be a verifiable consumer request. However, we may deny a request to opt-out if we have a good faith, reasonable, and documented belief that a request to opt-out is fraudulent. If we deny your request to opt-out, we shall inform you of our decision not to comply and provide an explanation as to why we believe the request is fraudulent.

Opt-Out Preference Signals

Opt-out preference signals provide consumers with a simple and easy-to-use method by which to exercise the right to opt-out of the selling and sharing of their information. Global Privacy Controls (GPC) is a user-enabled opt-out preference signal which can communicate a user’s “Do Not Sell or Share” request on behalf of the person or device. We will process opt-out preferences from GPC signals which are in formats commonly used and recognized by businesses, such as an HTTP field header. We will treat a consumer’s use of GPCs as a valid request to opt-out of the selling and sharing of information for that browser. We currently do not connect browser use to particular consumers and, as such, you will need to use GPCs on all browsers in which you access our website and use our opt-out form to opt-out of offline sales.

Do Not Track (DNT) is a privacy preference that users can set if they do not want web services to collect information about their online activity. We do not respond to DNT signals or other mechanisms (with the exception of GPCs) that provide a choice regarding the collection of personal information about activities over time and across different websites or online services. We encourage users who have DNTs to use GPCs.

We do and will use or disclose your sensitive personal information for purposes other than the following:

To perform the services or provide the goods reasonably expected by an average consumer who requests those goods or services.
To detect security incidents that compromise the availability, authenticity, integrity, and confidentiality of stored or transmitted personal information.
To resist malicious, deceptive, fraudulent, or illegal actions directed at the business and to prosecute those responsible for those actions.
To ensure the physical safety of natural persons.
For short-term, transient use.
To perform services on behalf of the Company.
To verify or maintain the quality or safety of a product, service or device that is owned, manufactured, manufactured for, or controlled by the Company, and to improve, upgrade, or enhance the service or device that is owned, manufactured by, manufactured for, or controlled by the Company.
For purposes that do not involve inferring characteristics about the consumers and applicants.

Notice of Rights of California Residents to Limit the Use of Your Sensitive Personal Information

As provided by the California Privacy Rights Act, you have the right to limit our use or disclosure of your sensitive personal information to uses that are necessary to perform the services or provide the goods reasonably expected by an average consumer who requests those services or goods. You have the full and free right to limit our use or disclosure of your sensitive personal information as defined by the California Privacy Rights Act. You may exercise your right to limit without fear of discrimination for doing so. To limit the use or disclosure of your sensitive personal information, you can do any of the following:

Click HERE to be taken to an online submission form.
Visit any Woodside Hospitality Group Ltd. location in California to request a paper submission form.
If you are unable to submit a request to limit through any of the above methods, please call our toll-free privacy line at 888-605-0528 for assistance and a representative will assist in meeting your needs.

You can have an authorized agent submit a request to limit on your behalf. To submit a request to limit through use of an authorized agent you must provide that agent with written permission signed by you to submit an opt-out on your behalf. The authorized agent may call our toll-free privacy line at 888-605-0528 to make the request to limit and for directions for submitting the proof of authorization and the authorized agent’s proof of identification to the Company. We maintain the right to deny any request from an authorized agent that does not submit sufficient proof that they have been authorized by you to act on your behalf.

A request to limit need not be a verifiable request. However, we may deny a request to limit if we have a good faith, reasonable, and documented belief that a request to limit is fraudulent. If we deny your request to limit, we shall inform you of our decision not to comply and provide an explanation as to why we believe the request is fraudulent.

Retention of Personal Information

We will retain each category of personal information in accordance with our established data retention schedule as indicated above. In deciding how long to retain each category of personal information that we collect, we consider many criteria, including, but not limited to: the business purposes for which the Personal Information was collected; relevant federal, state and local recordkeeping laws; applicable statutes of limitations for claims to which the information may be relevant; and legal preservation of evidence obligations.

We apply our data retention procedures on an annual basis to determine if the business purposes for collecting the personal information, and legal reasons for retaining the personal information, have both expired. If so, we will purge the information in a secure manner.

Notice of Financial Incentive

Woodside Hospitality Group Ltd. offers financial incentives to consumers who sign up for our exclusive mailing list. The financial incentives offered to consumers on our mailing list will range from a complimentary glass of wine or appetizer to a percentage off on room rates per night at specific hotels. Below you will find examples of the financial incentives that we may offer to consumers on our mailing list:

Complimentary glass of wine or appetizer.
Percentage off on room rates per night at specific hotels ranging from 10% to 40% off.
Dining credits at one of our hotel’s restaurants.
Reduced rates on business hosting events.
Discounted audio/visual event fees.

In order to sign up for our mailing list and to be eligible to receive these financial incentives, you must provide your name, email address, and country on our website. When you sign up for our mailing list, you allow us to collect, retain, and use personal information about you and your transactions with us. We will use the information you provide to communicate with you regarding our hotels and services, to offer you promotions and financial incentives, and to respond to your inquiries and requests.

By signing up for our mailing list, you consent to receiving email communications from us regarding our hotels, services, promotions, and financial incentives including targeted advertising based on your transactional history at our hotels.
You can sign up for our mailing list and opt-in to receiving financial incentives on our website by navigating to the bottom of the page and signing up in the “Join the Woodside Collection’s Mailing List” section.

You have the right to opt-out of receiving such communications through our mailing list. In the event you receive any automated emails from us, you will be provided the option of opting out of receiving future emails through an unsubscribe link in the email.

We are allowed by law to offer financial incentives and price and service differences to you if the difference is reasonably related to the value provided by your data. We offer more discounts and promotions to consumers on our mailing list to incentivize them to visit our hotels more often, engage in more transactions, and try our different services. We estimate the value of each consumer’s data that is collected related to signing up for our mailing list to be $1.66. This is calculated by dividing the estimated annual revenue generated from the emailing list by the number of unique email addresses that opted-in to the emailing list. We will use the data we collect through our mailing list to study the purchasing patterns of our consumers and design offers that are catered to consumer demand, as well as to evaluate each hotel’s performance.

Third Party Vendors

We may use other companies and individuals to perform certain functions on our behalf. Examples include administering e-mail services and running special promotions. Such parties only have access to the personal information needed to perform these functions and may not use or store the information for any other purpose. Subscribers or site visitors will never receive unsolicited e-mail messages from vendors working on our behalf.

Business Transfers

In the event we sell or transfer a particular portion of its business assets, information of consumers and applicants may be one of the business assets transferred as part of the transaction. If substantially all of our assets are acquired, information of consumers and applicants may be transferred as part of the acquisition.

Compliance with Law and Safety

We may disclose specific personal and/or sensitive personal information based on a good faith belief that such disclosure is necessary to comply with or conform to the law or that such disclosure is necessary to protect our employees or the public.

Use of Cookies and Other Tracking Technologies

Cookies are small files that a website may transfer to a user’s computer that reside there for either the duration of the browsing session (session cookies) or on a permanent, until deleted, basis (persistent cookies) that may be used to identify a user, a user’s machine, or a user’s behavior. We make use of cookies under the following circumstances and for the following reasons:

Provide you with services available through the website and to enable you to use some of its features
Authenticate users and prevent fraudulent use of user accounts
Identify if users have accepted the use of cookies on the website
Compile data about website traffic and how users use the website to offer a better website experience
Understand and save visitor preferences for future visits, such as remembering your login details or language preference, to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the website
Track your browsing habits to enable us to show advertising which is more likely to be of interest to you, including advertising by third parties on our website

You may delete cookies from your web browser at any time or block cookies on your equipment, but this may affect the functioning of or even block the website. You can prevent saving of cookies (disable and delete them) by changing your browser settings accordingly at any time. It is possible that some functions will not be available on our website when the use of cookies is deactivated. Check the settings of your browser. Below you can find some guidance:

External Links

Our website contains links to other sites. We are not responsible for the privacy practices or the content of such websites. To help ensure the protection of your privacy, we recommend that you review the Privacy Policy of any site you visit via a link from our website.

Passwords

The personal data record created through your registration with our website can only be accessed with the unique password associated with that record. To protect the integrity of the information contained in this record, you should not disclose or otherwise reveal your password to third parties.

Children Under the Age of 16

We do not knowingly sell or share the personal information of consumers under 16 years of age.

How We Protect the Information that We Collect

The protection of the information that we collect about visitors to this website is of the utmost importance to us and we take every reasonable measure to ensure that protection, including:

We keep automatically collected data and voluntarily collected data separate at all times.
We use internal encryption on all data stores that house voluntarily captured data.
We use commercially reasonable tools and techniques to protect against unauthorized access to our systems.
We restrict access to private information to those who need such access in the course of their duties for us.

International Visitors

We do not target, market to, or offer our products or services to consumers outside of the United States. You agree not to submit your personally identifiable information through the website if you reside outside the United States.

Rights Under the CCPA and CPRA

This section of the Privacy Policy applies only to California residents who are natural persons. If you are a California resident, you have the following rights pursuant to the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

Right to Know. The right to request, up to 2 times in a 12-month period, that we identify to you (1) the categories of personal information we have collected about you going back to January 1, 2022, unless doing so would be impossible or involve disproportionate effort, or unless you request a specific time period, (2) the categories of sources from which the personal information was collected, (3) the business or commercial purpose for collecting, selling, or sharing this information, (4) the categories of third parties with whom we share or have shared your personal information, (5) the categories of personal information that we have sold or shared about you and the categories of third parties to whom the personal information was sold or shared, by category or categories of personal information for each category of third parties to whom the personal information was sold or shared, and (6) the categories of personal information that we have disclosed about you for a business purpose and the categories of persons to whom it was disclosed for a business purpose;
Right to Access. The right to request, up to 2 times in a 12-month period, that we disclose to you, free of charge, the specific pieces of personal information we have collected about you going back to January 1, 2022, unless doing so would be impossible or involve disproportionate effort, or unless you request a specific time period;
Right to Delete. The right to request, up to 2 times in a 12-month period, that we delete personal information that we collected from you, subject to certain exceptions;
Right to Correct. The right to request that we correct inaccurate personal information (to the extent such an inaccuracy exists) that we maintain about you;
Right to Opt-Out. The right to opt-out of the selling or sharing of your personal information to third parties;
Right to Limit. The right to limit the use or disclosure of your sensitive personal information;
The right to designate an authorized agent to submit one of the above requests on your behalf. See below for how you can designate an authorized agent; and
The right to not be discriminated or retaliated against for exercising any of the above rights, including an applicant’s right not to be retaliated against for exercising the above rights.

You can submit any of the above types of consumer requests through any of the 3 options below:

Submit an online request on our website: Privacy Request Form.
Call our privacy toll-free line at 888-605-0528.
Complete a paper form, which can be requested at the 100 El Camino Real, Menlo Park, CA 94025.

How We Will Verify That it is Really You Submitting the Request
If you are a California resident, when you submit a Right to Know, Right to Access, Right to Delete, or Right to Correct request through one of the methods provided above, we will ask you to provide some information in order to verify your identity and respond to your request. Specifically, we will ask you to verify information that can be used to link your identity to particular records in our possession, which depends on the nature of your relationship and interaction with us. For example, we may need California residents to provide their name, email address, phone number, IP address, browser ID, date of their last stay or event booking at one of our hotels, and the amount of their last transaction. We may need job applicants to provide their name, email address, phone number, date of last application submission, name of last employer, and the name of one reference provided to the Company with their application.

Responding to Your Right to Know, Right to Access, Right to Delete, and Right to Correct Requests
Upon receiving a verifiable request from a California resident, we will confirm receipt of the request no later than 10 business days after receiving it. We endeavor to respond to a verifiable request within forty-five (45) calendar days of its receipt. If we require more time (up to an additional 45 calendar days, or 90 calendar days total from the date we receive your request), we will inform you of the reason and extension period in writing. We will deliver our written response by mail or electronically, at your option. The response we provide will also explain the reasons we cannot comply with a request, if applicable.

We do not charge a fee to process or respond to your verifiable request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

For a request to correct inaccurate personal information, we will accept, review, and consider any documentation that you provide, and we may require that you provide documentation to rebut our own documentation that the personal information is accurate. You should make a good-faith effort to provide us with all necessary information at the time that you make the request to correct. We may deny a request to correct if we have a good-faith, reasonable, and documented belief that a request to correct is fraudulent or abusive. If we deny your request to correct, we shall inform you of our decision not to comply and provide an explanation as to why we believe the request is fraudulent.

Responding to Your Request to Opt-Out of the Selling or Sharing of Your Personal Information
We will act upon a consumer request to opt-out within fifteen (15) days of its receipt. We will notify all third parties to whom we have sold or shared personal information of your request and instruct them to comply with the request within the same time frame. We will notify you when this has been completed by mail or electronically, at your option.

Responding to Your Request to Limit the Use of Sensitive Personal Information
We will act upon a request to limit the use of sensitive personal information within fifteen (15) business days of its receipt. We will notify all third parties that use or disclose sensitive personal information of your request to limit and instruct them to comply with the request within the same time frame. We will notify you when this has been completed by mail or electronically, at your option.

If You Have an Authorized Agent:
If you are a California resident, you can authorize someone else as an authorized agent who can submit a request on your behalf. To do so, you must either (a) execute a valid, verifiable, and notarized power of attorney or (b) provide other written, signed authorization that we can then verify. When we receive a request submitted on your behalf by an authorized agent who does not have a power of attorney, that person will be asked to provide written proof that they have your permission to act on your behalf, and we will also contact you and ask you for information to verify your own identity directly with us and not through your authorized agent. We may deny a request from an authorized agent if the agent does not provide your signed permission demonstrating that they have been authorized by you to act on your behalf.

Other California Privacy Rights
The California Civil Code permits California Residents with whom we have an established business relationship to request that we provide you with a list of certain categories of personal information that we have disclosed to third parties for their direct marketing purposes during the preceding calendar year. To make such a request, please send an email privacy@woodsidehg.com, or write to us at the address listed below. Please mention that you are making a "California Shine the Light" inquiry.

Consent to Terms and Conditions

By using this website, you consent to all terms and conditions expressed in this Privacy Policy.

Changes to Our Privacy Policy

As our services evolve and we perceive the need or desirability of using information collected in other ways, we may from time to time amend this Privacy Policy. We encourage you to check our website frequently to see the current Privacy Policy in effect and any changes that may have been made to them. If we make material changes to this Privacy Policy, we will post the revised Privacy Policy and the revised effective date on this website. Please check back here periodically or contact us at the address listed at the end of this Privacy Policy.

Consumers With Disabilities

This policy is in a form that is accessible to consumers with disabilities.

Questions About the Policy

This website is owned and operated by Woodside Hospitality Group Ltd. If you have any questions about this Privacy Policy, please contact us at privacy@woodsidehg.com or call 888-605-0528.

**This policy was last updated February 28, 2024.